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Privacy Policy

Last updated: July 29, 2025

This Privacy Policy describes how MAT BLK Supplements ("MAT BLK," "we," "us," or "our") collects, uses, discloses, and protects your Personal Information when you visit, make a purchase from, or otherwise interact with us through our website, matblksupps.com (the "Site").

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site, and the "Last updated" date above will reflect the most recent revisions.

Personal Information We Collect

Information You Provide

We collect Personal Information directly provided by you, which includes:

  • Contact Information: Name, email address, and phone number (only if voluntarily provided).
  • Order Information: Billing and shipping address, payment details, order confirmations.
  • Account Information: Email, password, purchase history, wishlist, and rewards points.
  • Customer Support Information: Communications and interactions with our support team.

Information Automatically Collected

When you interact with our Site, we automatically collect certain information about your device and usage through cookies, pixels, web beacons, and similar technologies, including:

  • IP address, web browser type, device type, operating system, and time zone.
  • Pages visited, products viewed, search terms, and interactions with the Site.

Information From Third Parties

We receive information from third-party service providers to facilitate your transactions and enhance your experience, including Shopify, Stripe, and PayPal for payment processing and store functionality.

How We Use Your Personal Information

We use your Personal Information to:

  • Fulfill orders and contracts, process payments, ship products, and provide customer support.
  • Communicate about orders, account details, promotions, and products.
  • Provide discounts in exchange for participation in surveys or reviews.
  • Improve Site performance, usability, and security.
  • Personalize advertising and marketing efforts.
  • Comply with legal obligations and protect our rights and interests.

Sharing Personal Information

We share your Personal Information with trusted third parties as necessary:

  • Shopify: Powers our online store. See their privacy policy here.
  • Payment Processors: Stripe and PayPal to securely handle payment transactions.
  • Service Providers: Companies performing services on our behalf, such as analytics, advertising, shipping, and customer support.
  • Compliance and Protection: To comply with applicable laws, regulations, lawful requests, and protect our rights.

Behavioral Advertising

We use your Personal Information for targeted marketing communications, with your consent. You can opt-out anytime from:

  • Meta Ads and Facebook Pixel: here
  • TikTok Ads: Through TikTok settings
  • Digital Advertising Alliance: here

Cookies

Cookies enhance your experience by remembering preferences and tracking usage. You can manage cookie settings through your browser, but disabling cookies may affect website functionality.

Do Not Track Signals

We do not alter data collection practices in response to "Do Not Track" signals from browsers.

Data Retention

We retain your Personal Information indefinitely or until you manually request its deletion.

Data Breach Response

In the event of a data breach, we will promptly notify affected users via email or text message to inform them of the breach and the steps being taken to address it.

Your Rights

You can access, correct, delete, or update your Personal Information by logging into your account. You may opt-in or opt-out of marketing emails and SMS messages at any time. If you delete your account, your data will be removed, and you will be logged out immediately.

CCPA (California Residents)

You have the right to access, delete, correct, and port your Personal Information, as well as designate an authorized agent to submit requests on your behalf. Contact us to exercise these rights.

Children's Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware of any such collection, we will delete the information promptly.

Data Security

We rely solely on trusted third-party providers such as Shopify, Stripe, and PayPal for transaction security and are not liable for any data breaches occurring through these third parties.

Complaints and Questions

If you have concerns about our privacy practices, contact us at matblksupplements@gmail.com. If unresolved, you have the right to lodge a complaint with your local data protection authority.

Contact Us

For further information about our privacy practices or to exercise your privacy rights, please contact us at:

MAT BLK Supplements
Email: matblksupplements@gmail.com
Website: matblksupps.com